Capture feedback and insights from a mobile respondent anytime anywhere and get results with a fast turnaround rate.
Include location datapoints by conducting location aware surveys such as in-store, surveys based on locales .etc to determine the exact point of answer.
Capture data at the Point of Emotion where buying decisions are made allowing researchers to gain instant insights on the why behind the buy.
Our mobile first approach allows you to ask meaningfully short & concise questions that underlines the point at hand.
Conduct diary studies that record a user behavior and interactions over a long period of time. Segment your users by location visits, app use and so on. Send push notifications whenever a diary entry is due.
Capture in-the-moment real time data with our mobile digital ethnographies. Leverage the power of mobile to conduct long running user behavior analysis. Validate user responses by GPS data, video recordings, photos of receipts .etc
Access to your in-store customer's feedback using surveys that are triggered immediately whenever the user visits or leaves your store premises thereby reducing recall bias.
Target consumers upon arrival at a particular location and survey them during or after the visit. Interact at the point of emotion by pushing surveys
In-store Surveys has helped us gain customer insights regarding stocks, products shelf placements .etc. it really helped us understand the nuances in customer feedback after and before entering the store. This made all the difference in retaining our existing approvers whilst boarding new ones.
Peter
Store Marketing Head
Sheng Siong